Shipping & Returns
Everything you need to know about delivery and returns
Check Delivery Availability
Shipping Policy
Delivery Timeframes
Metro Cities: 3-5 business days
Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad
Other Cities: 5-7 business days
All other locations across India
Remote Areas: 7-10 business days
Hill stations and remote locations
Shipping Charges
FREE Shipping on orders above ₹5,000
For orders below ₹5,000, a flat shipping charge of ₹99 applies.
Delivery Partners
We partner with trusted courier services including Blue Dart, Delhivery, and India Post to ensure safe and timely delivery.
Order Tracking
Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order on our Track Order page.
Packaging
All jewelry is carefully packaged in premium boxes with protective padding. High-value items are shipped with additional insurance and require signature on delivery.
Returns & Refunds Policy
7-Day Easy Returns
We offer hassle-free returns within 7 days of delivery
Return Conditions
- Product must be unused and in original condition
- All tags, labels, and certificates must be intact
- Original packaging must be undamaged
- Return request must be initiated within 7 days of delivery
How to Return
- 1Contact our support team at +91 98765 43210 or hello@varahajewels.com
- 2Provide your order ID and reason for return
- 3We'll arrange a free pickup from your address
- 4Once we receive and inspect the item, refund will be processed
Refund Timeline
Refunds are processed within 5-7 business days after we receive the returned item. The amount will be credited to your original payment method.
- • Online Payment: 5-7 business days to original payment method
- • COD Orders: Bank transfer within 7-10 business days
Exchange Policy
We offer free exchanges for size, design, or variant changes. Contact us within 7 days, and we'll arrange the exchange at no additional cost. Exchange items are subject to availability.
Non-Returnable Items
- •Customized or personalized jewelry
- •Engraved items
- •Pierced earrings (for hygiene reasons)
- •Items damaged due to misuse or negligence
- •Items without original tags, certificates, or packaging
Need Help?
Have questions about shipping or returns? Our customer support team is here to assist you.